What Does Missent Mean USPS

The “Missent” indication indicates that USPS has inadvertently delivered your package to the wrong post office or transfer station, and it will be delayed due to its misdirection. There are a few reasons for this, and it usually results in a brief delay before delivery.

What Does It Mean When USPS Says Missent?

If your package was sent to the wrong location or transfer station by USPS, it indicates that they did not send it to the correct location. USPS frequently reroutes missing parcels and delivers them to the correct destination within a few days.

What Does Missent Mean On The USPS Website?

Missent mail is described as:

  1. mail that has not been sent by USPS pursuant to official schemes, schedules, or special orders, as defined on the USPS website (e.g., mail originated in Albany, NY, addressed to Tampa, FL, but received in San Francisco, CA).
  2. A flag for a USPS Tracking or Signature Confirmation event scan for individual parcels that have been redirected due to a USPS error.

Will the Package be Lost?

The package should not be lost just because it was delivered incorrectly. When a worker scans a package and notices it is traveling in the wrong direction, the “missent” issue is frequently identified. This indicates that it is in the hands of a USPS employee and hence has not been lost.

It may become lost if a worker places it in the incorrect re-sorting pile or if it is kicked under something or overlooked from a delivery location. Similarly, if a poorly written label triggered the difficulty, it’s more probable that it won’t make it to its final destination due to other issues. While it’s important not to dismiss “missent” packets as lost, it’s essential to be aware that this could be an issue.

What is the meaning of Item redirected?

In the case of Speed Post tracking, “item redirected” means that the SPA (Speed Post Article) was attempted to deliver. Still, the receiver address was discovered to be in the delivery area of another Delivery Post Office, or the receiver has requested in writing that his mail be forwarded to his new address.

When Will the Package Arrive?

If it has only moved to the next town before being discovered, it will most likely only be delayed by a day or two or may not be delayed at all if USPS can immediately reroute it. However, if it has traveled several states off its route, it may take days to return to its original location. It also relies on how the package was delivered in the first place. Items sent with priority delivery usually are only delayed by one to three days at most. In contrast, items sent with low-priority shipping (such as medium mail) take much longer to arrive. This is because USPS staff will prioritize high-cost deliveries above low-cost parcels depending on the urgency with which the box was shipped.

Is it Possible to Get Compensation?

If you’ve sent a box and want to claim compensation, it’s advisable to contact USPS customer service to discuss it and find out what you’re entitled to. You should be able to do so in most cases, but it depends on the circumstances.

How to Avoid Packages Being Missent?

“Missent” parcels are frequently the result of a USPS error; there is only so much that can be done to prevent them. As the organization receives a large volume of mail every day, there’s a lot of room for error. In general, this does not occur, although USPS cannot always avoid it. There are a few things you can do to lessen the danger, but they are few and far between. However, these steps are suggested:

  • Write addresses in block capitals or use a computer to print them (preferable). Packages are usually dispatched using the USPS barcode, but it’s always a good idea to make sure the address is as legible as possible. Don’t scribble since it’s more likely to end up in the wrong pile if postal workers can’t read it.
  • Avoid tape over the barcode or label if at all feasible. If you’re using a non-smudge pen or ink, there’s no need to use tape across the label. It will have to be manually sorted when this occurs, increasing the risk of errors.
  • If possible, use a high-quality printer to ensure legibility.

The delivery of a shipment cannot be guaranteed to arrive as intended, but a clearly written label that the machines can read is less likely to end up being misplaced, therefore aim to generate this wherever possible.

Is it Possible to Keep Something Delivered By Mistake?

According to the Federal Trade Commission, you have the legal right to keep it as a free gift (FTC). Sellers aren’t allowed to demand payment for items that aren’t in the correct sequence. The FTC claims that customers are not responsible for informing the vendor about the incorrectly delivered goods.

How to Track a USPS Service Request?

For claims filed online, one can log in to Online Claim at www.usps.com/domestic-claims and check the status in the concerned USPS.com account. For other claim status questions, email the Accounting Help Desk at HelpDeskAccounting-St.LouisMO@usps.gov or call 866-974-2733, Monday through Friday, 7a. m. – 7 p.m. CST.

How Many Times Will USPS Attempt Delivery?

The Postal Service (USPS) will make one or two delivery attempts based on the carrier’s expertise. After the initial delivery attempt, the package will be stored for 15 days before being returned to the sender.


Getting mail delivered may be a tedious and time-consuming process, and complications like the “missent” warning make it even more challenging to change the expected delivery date.

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