A growing number of people in today’s culture choose to shop online. They want to receive their goods as soon as possible. And it hinders the online business’s reputation if these orders are not delivered correctly or somehow delayed.
The USPS Processing Exception Meaning
Most customers are typically confused when they see a “processing exception,” especially new online shoppers. A processing exception is a shipment that has been temporarily halted due to unanticipated circumstances that might disrupt and delay its arrival at its destination. USPS alert processing exception is somewhat common for many of us.
Even with today’s transporters’ advanced technology, many things can still go wrong during shipment, resulting in these shipment errors. The delivery exceptions don’t always imply that an item will arrive late, but rather that there’s a snag in the delivery process that has to be addressed.
What are the Types of Processing Exceptions?
Different types of processing exceptions can happen during the time of shipment. Both the problem and solutions may vary courier-wise. Typically, the USPS parcels may see four kinds of processing exceptions and other delays.
Inaccurate address and tag or label damage
Delivery failures might be caused by an inaccurately filled-out mailing address or a damaged shipping label. To avoid this, recheck the address and contact details of the receiver before shipping the product.
A minor typo in the postal code or apartment number might cause delivery issues. The carrier will generally return the item with the incorrect address to the dispatch station or straight to the sender in this scenario, which will cause the delivery time to be extended.
Exceptions due to Holidays
Exceptions to processing due to holidays are pretty common during busy holiday times. Courier service is frequently disrupted over the holidays. To avoid this headache, double-check all shipment details, including the package’s weight, label, size, and pick-up time, the moment you order something from any e-commerce site.
Delivery and Pick-up Issues
The most frequent kinds of processing exceptions are pick-up and shipment issues. It can happen when the carrier’s personnel is unable to reach you or locate your home, and the goods are scheduled for collection. If it is the case, you should renew the pickup requests and provide the carrier with additional options to reach out to you.
On the other side, delivery issues might arise in various circumstances, including inaccurate addresses, severe weather, damaged labels, or the consignee’s incapacity to sign for the item.
Regional Weather Delay
The weather plays a vital role in processing exceptions, and other delays as the USPS or other courier or postal service providers take the change of weather and bad weather seriously. On such occasions, the shipment is put on hold.
Damage and Loss
Despite the carrier’s best attempts to follow safety precautions, a transportation accident can happen in certain circumstances. This can result in product damage in transportation; most carriers must put the shipment on hold rather than deliver it.
The damaged product, along with the damaged ticket, is then returned to the original shipping station. Make sure your goods are adequately packed before shipping to reduce the possibility of damage in transportation.
Shipping losses, such as parcel damage, might happen on occasion. In this instance, you will be notified of the processing exception and other delays when the courier finds that the products are missing or undeliverable.
What to Do in cases of Processing Exception and Other Delay?
Even if a processing exception or a delay occurs, it is not likely something that big of a deal for you if you know how to react in this kind of situation.
Nothing is unsolvable. If a processing exception occurs, it does not necessarily indicate a problem with your e-commerce site. You may need to take further procedures depending on the source of the delivery exception. Here are three actions you can take-
Reach out to the carrier
You should call the parcel or shipment carrier immediately upon learning about the processing exception or other delay. Learn more about the package’s actual position and the cause of the delivery problem. You may also inquire about the best method for resolving the issue.
Reach out to the consumer
If you are the seller of any e-commerce and you find the address of the shipment is wrong, you may need to reach out to the consumer or client to provide corrections. If you know the cause of the delay (severe weather), notify the consumer and explain the situation. This would have a positive impact on the buyer-seller relationship.
Return the product or receive a refund
If an exceptional circumstance prevents the shipment from being delivered (for example, if the product is damaged in transportation), work with the client to resend the package or offer a full refund. If you have enough shipping insurance, the insurance provider may be able to compensate you for products lost or damaged in transit.
Hope this article provides all the information and suggestions you’re looking for regarding USPS processing exceptions and other delays.